APY Grievance Module

 

APY Grievance Module

 

The PoP-APY has the facility to raise queries/grievances on behalf of associated subscribers in the CRA login. As part of the functionality, PoP-APY will have below options:

  1. Log Grievance request
  2. Grievance resolution
  3. Grievance status view
  4. View and Assign grievance

Grievance Master status view Grievances raised by the subscriber on its own:

The facility for raising grievances is also provided in APY mobile application in addition to raising the same through web site.

Direct link to raise a grievance by APY Subscriber on CRA site